Hosted VoIP

Reliable, well-designed VoIP for modern organizations.

Stable, multi-location voice built on Netsapiens UCaaS – with call flows designed around your actual
operations.

Your phones sit at the center of patient care, client communication, producer workflows, and operations.
We design VoIP systems that feel calm, predictable, and easy to use.

Person using modern VoIP headset

Queues, overflow, after-hours, and multi-location routing – documented and designed with intention.

Call flow design

Built around how your organization really works.

We don’t just “drop in” a phone system. We sit with your team and map how calls should move – new inquiries,
existing clients, emergencies, after-hours, and internal collaboration. Then we design the VoIP system to
match that reality.

Queues & departments

Clear paths for billing, scheduling, support, and specialized teams – with overflow that feels natural.

After-hours coverage

Rules that match your commitments, whether that means on-call routing, voicemail, or triage services.

Multi-location coordination

Shared standards across offices, with the flexibility for local nuances where they truly matter.

Platform & reliability

Netsapiens UCaaS as the backbone.

We use a proven UCaaS platform as the engine behind your VoIP deployment – so you’re not betting your phones
on experimental technology.

Stability first

Built for uptime and call quality, even during busy periods and seasonal peaks.

Remote & hybrid ready

Softphones, mobile apps, and home office setups aligned with your security and compliance needs.

Documented config

Call flows and settings fully documented, not locked in a single technician’s head.

Next step

Is your current phone system helping or holding you back?

We’ll review your current setup, identify pain points, and outline what a more intentional hosted VoIP system
could look like.